Reports and Insights
Real-time data is one of the most important elements to consider when providing travel services for the public and it becomes essential when the scale of delivering these services is on a country wide basis.

Inaccurate data leads to time delays and inconvenience for passengers, leading to loss of trust and goodwill. It is important not just to implement real time capabilities, but also to maximize the available data from on-field devices.

  1. Quality of Service Reports: Big data technology is used to generate multiple reports which help to improve the quality of the service, Punctuality, boarding time and most frequent delays per service are part of the suite. 
  2. Decisions based on Real Time Data: The decision maker can decide on the fly to add or remove resources, based on actual or estimated number of passengers, delays caused by traffic, and send notifications to drivers over the air. 
  3. Business Intelligence Reports: Daily, weekly and monthly reports are available for low level analysis of the business, keep records in local drive, or import to third party systems.

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